Contact Vave

How support can help

Contact our support team when you need help with your account or password, identity verification, deposits and withdrawals, bonuses, personal limits or self-exclusion. The team can also receive a complaint and help you close your account.

Start a live chat

Use the chat button at the bottom right of every page. Live chat operates 24/7.

Send an e-mail

For general customer support, write to [email protected]. Include enough information for the team to understand the issue, but keep your password and private account codes to yourself.

Send a formal complaint to [email protected]. If the support team cannot resolve a complaint, it is escalated within our team.

Use the contact form

You can submit the contact form for deposit or withdrawal questions. Before sending it, you agree that we may process your personal details and pass them to third parties where needed. We reply within 24 hours.

Close your account

If you want to close your Vave account permanently, contact our support team by live chat or e-mail. They will help you complete the request.